Frequently Asked Questions

Condensation forms when warm, moisture-laden air comes into contact with colder surfaces. This excess moisture can lead to black mould growth, particularly in kitchens, bathrooms and poorly ventilated rooms. Improving ventilation and reducing indoor humidity are often key to preventing condensation problems.

Persistent damp and mould can affect indoor air quality and may aggravate allergies, asthma and other respiratory conditions in some people. Addressing damp issues promptly helps create a healthier living environment and prevents further damage to your property.

Common signs of rising damp include tide marks on walls, peeling paint or wallpaper, salt deposits, damp patches near skirting boards and a musty smell. A professional damp survey can determine whether rising damp is the cause or if another issue, such as penetrating damp or condensation, is affecting your property.

Rising damp occurs when moisture travels up through walls from the ground due to a failed or missing damp proof course. Penetrating damp is caused by water entering the building through defects such as damaged brickwork, leaking gutters, cracked render or faulty roofing. Identifying the correct cause is essential to choosing the right treatment.

Basement waterproofing is the process of protecting below-ground spaces from water ingress. Depending on the property, this may involve cavity drain membrane systems, structural waterproofing or tanking solutions. The most suitable system depends on the construction of the building and the level of moisture present.

If a property shows signs of damp, mould, timber decay or water ingress – or if these issues are highlighted in a homebuyer’s survey – a specialist damp survey is highly recommended. An independent assessment can identify the underlying cause and help you understand any necessary repairs before you complete your purchase.

Yes. We provide damp surveys and property preservation services for residential and commercial buildings, including offices, retail premises, schools, housing associations, listed buildings and investment properties.

In most cases, yes. Many damp proofing treatments can be completed while you remain in your property. If more extensive work is required, your surveyor will explain what to expect and advise if any rooms need to be temporarily vacated.

Most residential damp surveys take between 60 and 90 minutes, depending on the size of the property and the complexity of the issue. Your surveyor will inspect the affected areas, identify the source of the problem and explain the recommended course of action.

Professionally installed damp proofing systems are designed to provide long-term protection when installed correctly and maintained appropriately. Many treatments are backed by guarantees for additional peace of mind.

We provide damp proofing, waterproofing and property preservation services throughout London, Surrey and the Home Counties. If you’re unsure whether we cover your location, simply contact our team and we’ll be happy to help.

Booking a survey is simple. Contact our team by phone, email or through our online enquiry form, and we’ll arrange a convenient appointment with one of our experienced surveyors. Following the inspection, you’ll receive professional advice and recommendations tailored to your property.