- Burst or leaking water pipes
- Flooding and heavy rainfall
- Roof leaks and blocked or damaged gutters
- Overflowing baths, sinks and showers
- Washing machine and dishwasher leaks
- Heating system failures
- Hidden plumbing leaks inside walls and floors
Water Damage Restoration
After a leak, burst pipe or flood, we dry your property properly, monitor it until it is safe, then put it right.
Book a survey- PCA-qualified surveyors
- Commission-free advice
- Fixed, written quotations
- Insurance Backed Guarantees
- Trading since 1971
Experts in Water Damage Restoration in London and the Home Counties Since 1971
Water damage can happen without warning, from a burst pipe, leaking roof, flood, overflowing bath or failed appliance. Acting quickly is the best way to limit structural damage, prevent mould and protect your property.
Tapco HomeDry has been helping homeowners, landlords and businesses recover from water damage since 1971.
Common causes of water damage
Why proper drying matters
Water doesn’t simply evaporate. It becomes trapped inside walls, floors, screeds and structural timbers, where it can cause secondary problems long after the surface looks dry. Professional drying helps to:
- Prevent mould growth
- Reduce the risk of wet rot and dry rot
- Protect plaster, decorations, flooring and finishes
- Minimise structural movement
- Shorten the time until rooms can be reinstated
- Improve indoor air quality
Our water damage restoration process
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Assess
We find where the water has travelled using moisture meters and readings, and identify materials that can be saved.
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Dry
Specialist drying equipment is installed, and moisture levels are monitored and recorded until the structure is dry.
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Check for secondary damage
As damp and timber specialists, we inspect for wet rot, salts and other problems that general contractors might miss.
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Repair and reinstate
Damaged plaster, timber and flooring are replaced and your rooms are put back as they were.
Working with your insurer
We are insurance approved and can deal with your insurance company and loss adjuster on your behalf, with moisture records that clearly document the drying. As one of our clients put it, they “dealt with my insurance company who paid me in full”.
1971
Established in Thames Ditton
55+
Years of damp & timber expertise
4,000+
Properties visited every year
10
Counties covered across the South East
Why choose Tapco
Water Damage Restoration done properly. Diagnosed first, guaranteed after.
Every property gets an individual assessment from a qualified surveyor before anything is recommended.
A little more about us-
01
Commission-free surveys
Our PCA-qualified surveyors are not paid commission, so we only recommend the work your building genuinely needs.
-
02
Fixed, written quotations
After your survey you get a clear written report and a fixed quote, with no hidden extras.
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03
Our own trained teams
Our own teams carry out the work, protect your home, keep dust down and leave everything clean.
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04
Guaranteed for peace of mind
Written guarantees, which can be protected by an Insurance Backed Guarantee.
Book a survey
Get started today
If you’ve noticed any of these issues, arranging a professional survey is the best way to identify the cause and prevent further damage.
Frequently asked questions
What should I do immediately after a leak?
If it is safe, turn off the water at the stop tap and switch off electrics in affected areas. Move valuables away from the water, take photos for your insurer, and call us.
Do you work with insurance companies?
Yes. We are insurance approved and can work directly with your insurer and loss adjuster, which takes much of the stress out of the process.
How long will drying take?
It depends on the materials and how much water was involved. We record moisture readings throughout and only start repairs when they confirm the structure is dry.
Can I just repaint once it looks dry?
Surfaces can look dry while plaster, screeds and timber underneath are still wet. Decorating too early often leads to mould, blistering and timber decay.
Local to you
Water Damage Restoration across London & the Home Counties
Choose your area for local information, the towns we cover and recent projects near you.
London water damage restoration
Surrey water damage restoration
Sussex water damage restoration
Hampshire water damage restoration
Kent water damage restoration
Middlesex water damage restoration
Oxfordshire water damage restoration
Berkshire water damage restoration
Hertfordshire water damage restoration
Essex water damage restoration
Client testimonials
We have used Tapco now for 15 years and have no hesitation in recommending them for reports and for follow on works. The quality of their works and reporting standards are excellent.
What else we do
Our other services
Damp, timber and structural problems rarely come alone. Our surveyors look at the whole picture, so nothing falls through the gaps.
- Damp Proofing Rising damp, penetrating damp and damp proof courses
- Dry Rot & Timber Treatment Dry rot, wet rot and woodworm
- Basement & Cellar Waterproofing Basement damp proofing, tanking and conversions
- Condensation & Mould Control Black mould, streaming windows and ventilation
- Damp & Timber Surveys Pre-purchase and mortgage surveys
- Cracked Walls & Wall Ties Wall tie replacement and crack stitching
One specialist team, from survey to guarantee.
Not sure which you need?
