Cracked Wall Repair & Cavity Wall Tie Replacement

Cracks diagnosed properly, then repaired with stainless steel ties and helical bars that won't corrode.

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Experts in Cracked Walls & Wall Tie Replacement in London and the Home Counties Since 1971

Cracks in brickwork or masonry should never be ignored. Small cracks can occur naturally as buildings settle, but wider, growing or stepped cracks can point to an underlying structural problem.

Tapco HomeDry has over 55 years of experience diagnosing and repairing cracked walls, replacing failed cavity wall ties and carrying out structural masonry repairs.

What causes cracked walls?

All buildings move slightly, but excessive movement puts stress on masonry and shows up as cracks in brickwork, render or mortar joints. Common causes include:

  • Seasonal movement from changes in temperature and moisture
  • Foundation movement or subsidence, often linked to clay soils and trees
  • Corroded or failed cavity wall ties
  • Defective or inadequate lintels over doors and windows
  • Timber decay in structural supports
  • Poor construction or defective extensions
  • Water ingress and frost damage

What is a cavity wall tie?

Most homes built since the early twentieth century have cavity walls: an inner and an outer wall with a gap between them. Metal wall ties bridge the cavity and hold the two leaves together. Cavity walls improve insulation and sound proofing and help limit damp.

Older mild steel ties corrode over time. As the steel rusts it expands, lifting the mortar joints and causing horizontal cracks. Eventually ties can fail completely, and the outer wall can bulge or become unstable.

Our wall tie survey

Our surveyors inspect the ties using specialist drilling and a borescope, so we can see their condition inside the cavity without unnecessary disruption. We also assess any cracking, lintels and the surrounding structure, so the repair addresses the real cause.

Cavity wall tie replacement

Where ties have failed, we install high-performance stainless steel replacement ties designed for long-term stability and in line with current building regulations. The service includes:

  • Professional cavity wall tie surveys and borescope inspections
  • Installation of stainless steel replacement wall ties
  • Isolation of corroded existing ties where required, to stop further expansion
  • Brickwork and mortar repairs after installation

Replacing failed ties before significant movement occurs can often prevent further structural damage.

Structural crack stitching and masonry repairs

  1. Rake out

    Mortar joints across the crack are carefully raked out to the required depth.

  2. Install helical bars

    High-tensile stainless steel helical bars are bonded into the joints with specialist resin, tying the masonry back together.

  3. Repoint

    The joints are repointed to match the existing brickwork, leaving a strong, discreet repair.

We also carry out lintel repairs and replacement, and other structural masonry repairs, as part of the same job where needed.

1971

Established in Thames Ditton

55+

Years of damp & timber expertise

4,000+

Properties visited every year

10

Counties covered across the South East

Why choose Tapco

Cracked Walls & Wall Ties done properly. Diagnosed first, guaranteed after.

Every property gets an individual assessment from a qualified surveyor before anything is recommended.

A little more about us
  1. 01

    Commission-free surveys

    Our PCA-qualified surveyors are not paid commission, so we only recommend the work your building genuinely needs.

  2. 02

    Fixed, written quotations

    After your survey you get a clear written report and a fixed quote, with no hidden extras.

  3. 03

    Our own trained teams

    Our own teams carry out the work, protect your home, keep dust down and leave everything clean.

  4. 04

    Guaranteed for peace of mind

    Written guarantees, which can be protected by an Insurance Backed Guarantee.

Book a survey

Get started today

If you’ve noticed any of these issues, arranging a professional survey is the best way to identify the cause and prevent further damage.

Frequently asked questions

What does wall tie failure look like?

The classic sign is horizontal cracking in the mortar joints, often every fourth to sixth course of brickwork, sometimes with bulging walls or lifting window sills.

How are wall ties checked?

We drill small holes into the mortar and use a borescope, a small inspection camera, to see the condition of the ties inside the cavity without opening up the wall.

What is crack stitching?

Mortar joints across the crack are raked out and high-tensile stainless steel helical bars are bonded in with resin, then the joints are repointed to match. It reconnects and strengthens cracked masonry discreetly.

Is the work done from outside?

Wall tie replacement and most crack stitching are carried out from outside, so disruption indoors is minimal.

Do the repairs meet building regulations?

Yes. We install ties in the number and pattern recommended by current building regulations, using stainless steel ties and helical bars that won't corrode.

Client testimonials

Tapco really helped me with the issues I had in my house. I found them really helpful, reliable and organised. The team was really polite and gave me a lot of information about what they were doing and how it would help fix the issues. The Tapco guys cleaned after themselves and that is a big plus in my book.

Cosmin
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Serving London, Surrey & the Home Counties

From our offices in Thames Ditton and Esher, our surveyors cover London and the surrounding counties, providing fast response times for residential and commercial properties alike.

We regularly work with:

  • Homeowners
  • Landlords
  • Estate agents
  • Property managers
  • Commercial property owners
  • Housing associations
  • Local authorities

Whether your property requires a damp survey, timber inspection or basement waterproofing system, our experienced team is ready to help.

Map of London and the Home Counties we cover

Our Trusted Accreditations

Our certifications reflect our commitment to the highest standards of work and quality.

Property Care AssociationTrustMarkBasement Waterproofing AssociationSafeContractorCHASAccreditation

Why Tapco

Why choose us

Established in 1971

Choosing Tapco HomeDry means choosing a company with a proven history of protecting properties across the South East.

  • Established in 1971
  • Over 55 years of industry experience
  • Thousands of successful property surveys
  • Honest, practical advice
  • Qualified specialist surveys
  • Comprehensive guarantees
  • Trusted by homeowners and commercial clients

We believe every property deserves an individual assessment. That’s why our recommendations are based on what your building genuinely needs, not unnecessary treatments.

FCA Status Disclosure

Tapco (Preservation) Ltd is an Introducer Appointed Representative (Financial Services Register No. 423558) of Phoenix Financial Consultants Limited (Phoenix). Phoenix is a credit broker, not a lender. Phoenix is authorised and regulated by the Financial Conduct Authority (FRN: 539195), and offers finance from its panel of lenders. All finance subject to status and credit checks.

Finance available on Tapco treatments