Water Damage Restoration in Kent

Insurance-approved drying and repair after leaks, burst pipes and floods, with moisture monitored until your property is properly dry. Covering Maidstone, Tonbridge and the Medway towns and across Kent.

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Experts in Water Damage Restoration in Kent Since 1971

Water doesn't simply evaporate after a leak or flood. It soaks into plaster, screeds, floor voids and structural timber, where it can cause mould, timber decay and failed decorations long after the surface looks dry.

Our technicians dry Kent properties properly, monitor moisture until it reaches safe levels, then carry out the repairs, working with your insurer where needed.

We help Kent homeowners recover from leaks, burst pipes and flooding, drying the structure properly and checking for timber decay before reinstatement.

Signs of water damage in Kent properties

  • A recent leak, burst pipe or flood
  • Ceiling stains spreading from a flat or bathroom above
  • Walls or floors that stay damp after the leak is fixed
  • Swollen skirting boards, doors or laminate
  • Mould appearing weeks after a leak
  • A damp, musty smell that won't clear

What causes water damage in Kent properties?

North Kent sits largely on chalk and London Clay, while the Weald in the south is clay that holds water. Low-lying areas along the Medway and Thames estuary have high water tables, and clay soils that shrink and swell can contribute to cracking in masonry.

Exposed rural buildings take the brunt of wind-driven rain, and weatherboarding, tile hanging and timber frames are vulnerable to wet rot and woodworm wherever water gets in or ventilation is poor.

Where we see water damage most in Kent

Maidstone

Victorian terraces and interwar homes along the Medway, where flooding and high groundwater affect cellars and ground floors.

Tonbridge

A riverside town on the Medway with a long history of flooding, where water damage and damp cellars are regular problems.

The Medway towns

Rochester, Chatham and Gillingham have dense Victorian terraces on low-lying ground near the estuary, with rising damp and condensation common.

Our water damage restoration service in Kent

We start by finding out where the water has gone. Moisture meters and thermal readings show how far it has spread through walls and floors. Specialist drying equipment is then set up and monitored, with readings recorded so there is a clear record for your insurer.

Once materials are dry, we replace damaged plaster, flooring and timber and reinstate the affected rooms. Because we are also damp and timber specialists, we check for secondary problems such as wet rot or salts that a general builder might miss.

We are insurance approved and can deal with your insurer directly, which takes a great deal of stress out of the process.

How it works

  1. Survey

    A PCA-qualified, commission-free surveyor visits your Kent property, investigates with calibrated equipment and identifies the cause.

  2. Report and fixed quote

    You receive a clear written report explaining what we found and what we recommend, with a fixed quotation and no hidden extras.

  3. Treatment

    Our own trained team carries out the work, protecting your home, keeping dust down and leaving everything clean.

  4. Guarantee

    You receive a written guarantee, which can be protected by an Insurance Backed Guarantee for a single premium.

Water Damage Restoration across Kent

Our surveyors cover west and mid Kent regularly, including Sevenoaks, Tunbridge Wells, Maidstone and the Medway towns. We regularly work in Tunbridge Wells, Maidstone, Sevenoaks, Dartford, Cowden and East Malling, and throughout Sevenoaks, Tunbridge Wells, Tonbridge & Malling, Maidstone, Dartford and Gravesham.

Towns and areas we cover in Kent

  • Tunbridge Wells
  • Maidstone
  • Sevenoaks
  • Dartford
  • Cowden
  • East Malling
  • Gravesend
  • Halstead
  • Hartley
  • Higham
  • Kings Hill
  • Otford
  • Sittingbourne
  • Westerham
  • Borough Green
  • Strood
  • Swanley
  • West Kingsdown

Recent Tapco projects in Kent

Find out more about our water damage restoration service.

Book a survey

Book a survey in Kent

If you’ve noticed any of these issues, arranging a professional survey is the best way to identify the cause and prevent further damage.

Water Damage Restoration in Kent: your questions

Will my insurance cover water damage?

Many home insurance policies cover escape of water. We are insurance approved and can work with your insurer and loss adjuster on the drying and repair.

How long does drying take?

It depends on the materials and how much water was involved. We monitor moisture throughout and only start reinstatement when readings confirm it is dry.

What should I do straight after a leak in Kent?

Turn off the water at the stop tap if it is safe to, switch off electrics in affected areas, move belongings out of harm's way, photograph the damage for your insurer and call us.

Can water damage lead to dry rot?

Yes. Timber that stays wet after a leak is at risk of wet rot and, in some conditions, dry rot. Proper drying and a timber inspection reduce that risk.

Do you work on oast houses and weatherboarded buildings?

Yes. We have treated oast houses, weatherboarded cottages and ragstone farmhouses across Kent, including an oast house in Hollingbourne, using methods that suit traditional construction.

Which parts of Kent do you cover?

We cover west and mid Kent regularly, including Sevenoaks, Tunbridge Wells, Tonbridge, Maidstone, Dartford and the Medway towns. Call us to check further afield.

Do you cover my part of Kent?

Our surveyors cover west and mid Kent regularly, including Sevenoaks, Tunbridge Wells, Maidstone and the Medway towns. Towns we visit regularly include Tunbridge Wells, Maidstone, Sevenoaks, Dartford, Cowden, East Malling, Gravesend and Halstead. If yours isn't listed, give us a call and we'll confirm.

Also in Kent

More from Tapco in Kent

Our other specialist services for Kent homes, landlords and businesses.

Damp Proofing in Kent

Rising damp, penetrating damp and damp proof courses. Most common around Maidstone and the Medway towns.

Damp & Timber Surveys in Kent

Pre-purchase and mortgage surveys. Especially worthwhile for older homes around Sevenoaks and Tunbridge Wells.

Client testimonials

Our living room and hall was badly damaged by a leaking pipe from the flat above. Not only did they do an excellent job repairing it but they dealt with my insurance company who paid me in full. I wouldn't hesitate to recommend them.

Ms F Webster
More kind words

Water Damage Restoration in nearby counties

Live just outside Kent? We cover the neighbouring counties too.

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Serving London, Surrey & the Home Counties

From our offices in Thames Ditton and Esher, our surveyors cover London and the surrounding counties, providing fast response times for residential and commercial properties alike.

We regularly work with:

  • Homeowners
  • Landlords
  • Estate agents
  • Property managers
  • Commercial property owners
  • Housing associations
  • Local authorities

Whether your property requires a damp survey, timber inspection or basement waterproofing system, our experienced team is ready to help.

Map of London and the Home Counties we cover

Our Trusted Accreditations

Our certifications reflect our commitment to the highest standards of work and quality.

Property Care AssociationTrustMarkBasement Waterproofing AssociationSafeContractorCHASAccreditation

Why Tapco

Why choose us

Established in 1971

Choosing Tapco HomeDry means choosing a company with a proven history of protecting properties across the South East.

  • Established in 1971
  • Over 55 years of industry experience
  • Thousands of successful property surveys
  • Honest, practical advice
  • Qualified specialist surveys
  • Comprehensive guarantees
  • Trusted by homeowners and commercial clients

We believe every property deserves an individual assessment. That’s why our recommendations are based on what your building genuinely needs, not unnecessary treatments.

FCA Status Disclosure

Tapco (Preservation) Ltd is an Introducer Appointed Representative (Financial Services Register No. 423558) of Phoenix Financial Consultants Limited (Phoenix). Phoenix is a credit broker, not a lender. Phoenix is authorised and regulated by the Financial Conduct Authority (FRN: 539195), and offers finance from its panel of lenders. All finance subject to status and credit checks.

Finance available on Tapco treatments