Insurance-approved drying and repair after leaks, burst pipes and floods, with moisture monitored until your property is properly dry. Covering Richmond & Barnes, Kensington & Chelsea and Greenwich & Lewisham and across London.
Book a surveyWater doesn't simply evaporate after a leak or flood. It soaks into plaster, screeds, floor voids and structural timber, where it can cause mould, timber decay and failed decorations long after the surface looks dry.
Our technicians dry London properties properly, monitor moisture until it reaches safe levels, then carry out the repairs, working with your insurer where needed.
In London flats, a leak upstairs can affect several floors before it is found. We dry and repair properties after escapes of water across the capital, working with insurers and managing agents, and we check timber and plaster for secondary damage that general builders often miss.
Much of London sits on London Clay, which holds water and swells and shrinks with the seasons, while areas close to the Thames and its lost tributaries have high water tables. That combination puts constant moisture pressure on lower ground floors, vaults and basements, and is why so many London basement projects need a properly designed waterproofing system.
Dense streets, flats with limited airflow and the city's warm, sheltered microclimate mean condensation and hidden leaks are common. Moisture from a flat above or a neighbouring property can travel a long way before it shows, often reaching floor voids and timbers first.
Riverside villas and cottages close to the Thames, where high groundwater, tidal flooding and damp cellars go hand in hand.
Stucco-fronted townhouses and mansion blocks with lower ground floors and vaults under the pavement, where basement waterproofing and damp to front lightwells are everyday problems.
Georgian and Victorian houses on sloping ground near the river, where earth banked against rear walls and old suspended timber floors lead to damp and rot.
We start by finding out where the water has gone. Moisture meters and thermal readings show how far it has spread through walls and floors. Specialist drying equipment is then set up and monitored, with readings recorded so there is a clear record for your insurer.
Once materials are dry, we replace damaged plaster, flooring and timber and reinstate the affected rooms. Because we are also damp and timber specialists, we check for secondary problems such as wet rot or salts that a general builder might miss.
We are insurance approved and can deal with your insurer directly, which takes a great deal of stress out of the process.
A PCA-qualified, commission-free surveyor visits your London property, investigates with calibrated equipment and identifies the cause.
You receive a clear written report explaining what we found and what we recommend, with a fixed quotation and no hidden extras.
Our own trained team carries out the work, protecting your home, keeping dust down and leaving everything clean.
You receive a written guarantee, which can be protected by an Insurance Backed Guarantee for a single premium.
Our surveyors are in London every day, travelling in from our Thames Ditton office in south-west London. We regularly work in Bromley, Acton, Balham, Battersea, Biggin Hill and Blackheath, and throughout Westminster, Kensington & Chelsea, Hammersmith & Fulham, Wandsworth, Lambeth and Southwark.
Towns and areas we cover in London
Find out more about our water damage restoration service.
Book a survey
If you’ve noticed any of these issues, arranging a professional survey is the best way to identify the cause and prevent further damage.
Many home insurance policies cover escape of water. We are insurance approved and can work with your insurer and loss adjuster on the drying and repair.
It depends on the materials and how much water was involved. We monitor moisture throughout and only start reinstatement when readings confirm it is dry.
Turn off the water at the stop tap if it is safe to, switch off electrics in affected areas, move belongings out of harm's way, photograph the damage for your insurer and call us.
Yes. Timber that stays wet after a leak is at risk of wet rot and, in some conditions, dry rot. Proper drying and a timber inspection reduce that risk.
Yes. Much of our London work is in flats, maisonettes and lower ground floor conversions. We can liaise with managing agents and freeholders where the cause of a problem sits in a communal part of the building or a neighbouring flat.
Yes. Our teams work in central London every week and plan for parking suspensions, congestion charge zones and restricted access, so you don't have to.
Our surveyors are in London every day, travelling in from our Thames Ditton office in south-west London. Towns we visit regularly include Bromley, Acton, Balham, Battersea, Biggin Hill, Blackheath, East Ham and Hammersmith. If yours isn't listed, give us a call and we'll confirm.
Also in London
Our other specialist services for London homes, landlords and businesses.
Rising damp, penetrating damp and damp proof courses. Most common around Kensington & Chelsea and Richmond & Barnes.
Dry rot, wet rot and woodworm. Most common around Greenwich & Lewisham and Kensington & Chelsea.
Basement damp proofing, tanking and conversions. Most common around Kensington & Chelsea and Richmond & Barnes.
Black mould, streaming windows and ventilation. Most common around Hackney and Kensington & Chelsea.
Pre-purchase and mortgage surveys. Especially worthwhile for older homes around Kensington & Chelsea and Islington & Camden.
Wall tie replacement and crack stitching. Most common around Wandsworth & Clapham and Croydon & Bromley.
Client testimonials
Tapco have been very helpful, responsive and professional in how they have managed and completed our re-roofing project, within budget and quote. We are very pleased with the result.
Live just outside London? We cover the neighbouring counties too.
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From our offices in Thames Ditton and Esher, our surveyors cover London and the surrounding counties, providing fast response times for residential and commercial properties alike.
We regularly work with:
Whether your property requires a damp survey, timber inspection or basement waterproofing system, our experienced team is ready to help.
Our certifications reflect our commitment to the highest standards of work and quality.
Why Tapco
Established in 1971
Choosing Tapco HomeDry means choosing a company with a proven history of protecting properties across the South East.
We believe every property deserves an individual assessment. That’s why our recommendations are based on what your building genuinely needs, not unnecessary treatments.
Tapco (Preservation) Ltd is an Introducer Appointed Representative (Financial Services Register No. 423558) of Phoenix Financial Consultants Limited (Phoenix). Phoenix is a credit broker, not a lender. Phoenix is authorised and regulated by the Financial Conduct Authority (FRN: 539195), and offers finance from its panel of lenders. All finance subject to status and credit checks.
