Insurance-approved drying and repair after leaks, burst pipes and floods, with moisture monitored until your property is properly dry. Covering Esher, Thames Ditton & Molesey, Walton-on-Thames & Cobham and Kingston & Surbiton and across Surrey.
Book a surveyWater doesn't simply evaporate after a leak or flood. It soaks into plaster, screeds, floor voids and structural timber, where it can cause mould, timber decay and failed decorations long after the surface looks dry.
Our technicians dry Surrey properties properly, monitor moisture until it reaches safe levels, then carry out the repairs, working with your insurer where needed.
From burst pipes to river flooding near the Thames and Mole, we restore water-damaged properties across Surrey. Our water damage restoration in Kingston is one example of drying, monitoring and reinstating a home properly after a leak.
Ground conditions change across the county, from the heavy Weald Clay of the south and the chalk of the North Downs to the free-draining sands around Camberley and Bagshot. The Thames, Mole and Wey valleys bring high water tables and flood risk to towns like Molesey, Esher, Cobham, Leatherhead and Guildford, which is why we see so many damp cellars and below-ground problems close to the rivers.
Leafy plots, mature trees close to houses and many older properties with suspended timber floors mean sub-floor ventilation is often restricted. Blocked air bricks and damp sub-floors are a common starting point for wet rot, dry rot and woodworm in Surrey homes.
Our home patch. Properties near the Thames and Mole sit on gravels with a high water table, and we see damp basements and flood-affected ground floors here regularly.
Riverside and interwar housing where flooding, high groundwater and cracked cavity walls all feature in our Surrey surveys.
Victorian villas and terraces, many split into flats, close to the Thames, so failing original damp proof courses and damp cellars are part of our everyday work there.
We start by finding out where the water has gone. Moisture meters and thermal readings show how far it has spread through walls and floors. Specialist drying equipment is then set up and monitored, with readings recorded so there is a clear record for your insurer.
Once materials are dry, we replace damaged plaster, flooring and timber and reinstate the affected rooms. Because we are also damp and timber specialists, we check for secondary problems such as wet rot or salts that a general builder might miss.
We are insurance approved and can deal with your insurer directly, which takes a great deal of stress out of the process.
A PCA-qualified, commission-free surveyor visits your Surrey property, investigates with calibrated equipment and identifies the cause.
You receive a clear written report explaining what we found and what we recommend, with a fixed quotation and no hidden extras.
Our own trained team carries out the work, protecting your home, keeping dust down and leaving everything clean.
You receive a written guarantee, which can be protected by an Insurance Backed Guarantee for a single premium.
Surrey is home. Tapco has been based in Thames Ditton since 1971, with an office in Esher too, so we are rarely far from a Surrey property. We regularly work in Dorking, Guildford, Camberley, Banstead, Cobham and West Molesey, and throughout Elmbridge, Kingston upon Thames, Guildford, Woking, Epsom & Ewell and Mole Valley.
Towns and areas we cover in Surrey
One recent example of our water damage restoration work in Surrey: Water damage restoration in Kingston.
Find out more about our water damage restoration service.
Book a survey
If you’ve noticed any of these issues, arranging a professional survey is the best way to identify the cause and prevent further damage.
Many home insurance policies cover escape of water. We are insurance approved and can work with your insurer and loss adjuster on the drying and repair.
It depends on the materials and how much water was involved. We monitor moisture throughout and only start reinstatement when readings confirm it is dry.
Turn off the water at the stop tap if it is safe to, switch off electrics in affected areas, move belongings out of harm's way, photograph the damage for your insurer and call us.
Yes. Timber that stays wet after a leak is at risk of wet rot and, in some conditions, dry rot. Proper drying and a timber inspection reduce that risk.
Tapco has been based in Thames Ditton since 1971, with an office in Esher too, so we are rarely more than a short drive from any Surrey property.
Yes. We regularly survey and treat listed and period properties around Guildford, Dorking, Godalming and the Surrey villages, using breathable, lime-compatible materials where the building needs them.
Surrey is home. Tapco has been based in Thames Ditton since 1971, with an office in Esher too, so we are rarely far from a Surrey property. Towns we visit regularly include Dorking, Guildford, Camberley, Banstead, Cobham, West Molesey, Woking and Albury. If yours isn't listed, give us a call and we'll confirm.
Also in Surrey
Our other specialist services for Surrey homes, landlords and businesses.
Rising damp, penetrating damp and damp proof courses. Most common around Guildford & Godalming and Kingston & Surbiton.
Dry rot, wet rot and woodworm. Most common around Guildford & Godalming and Dorking & Leatherhead.
Basement damp proofing, tanking and conversions. Most common around Kingston & Surbiton and Esher, Thames Ditton & Molesey.
Black mould, streaming windows and ventilation. Most common around Woking & Weybridge and Kingston & Surbiton.
Pre-purchase and mortgage surveys. Especially worthwhile for older homes around Guildford & Godalming and Dorking & Leatherhead.
Wall tie replacement and crack stitching. Most common around Epsom & Ewell and Woking & Weybridge.
Client testimonials
We have used Tapco on various sites in central London over the last two years and they have provided a thoroughly professional and effective service. They are reliable, cost effective and they do what it says on the box! Rare indeed!
Live just outside Surrey? We cover the neighbouring counties too.
Find the right service / 1 minute
Tell us what you’re seeing and we’ll point you to the right treatment. Four quick questions.
From our offices in Thames Ditton and Esher, our surveyors cover London and the surrounding counties, providing fast response times for residential and commercial properties alike.
We regularly work with:
Whether your property requires a damp survey, timber inspection or basement waterproofing system, our experienced team is ready to help.
Our certifications reflect our commitment to the highest standards of work and quality.
Why Tapco
Established in 1971
Choosing Tapco HomeDry means choosing a company with a proven history of protecting properties across the South East.
We believe every property deserves an individual assessment. That’s why our recommendations are based on what your building genuinely needs, not unnecessary treatments.
Tapco (Preservation) Ltd is an Introducer Appointed Representative (Financial Services Register No. 423558) of Phoenix Financial Consultants Limited (Phoenix). Phoenix is a credit broker, not a lender. Phoenix is authorised and regulated by the Financial Conduct Authority (FRN: 539195), and offers finance from its panel of lenders. All finance subject to status and credit checks.
